Microsoft cheaper to use than open source software, UK CIO
says
British government says every time they compare FOSS to
MSFT, Redmond wins.
A UK government CIO says that every time government
citizens evaluate open source and Microsoft products, Microsoft products forever
come out cheaper in the long run.
Jos Creese, CIO of the Hampshire County Council, told
Britain's "Computing" publication that part of the cause is that most staff are
already familiar with Microsoft products and that Microsoft has been flexible
and more helpful.
"Microsoft has been flexible and obliging in the means we
apply their products to progress the action of our frontline services, and this
helps to de-risk ongoing cost," he told the publication. "The tip is that the
true charge is in the totality cost of ownership and exploitation, not just the
license cost."
Creese went on to say he didn't have a particular bias
about open source over Microsoft, but proprietary solutions from Microsoft or
any other commercial software vendor "need to justify themselves and to work
doubly hard to have flexible business models to help us further our aims."
He approved that there are troubles on together sides. In
some cases, central government has developed an undue dependence on a few big
suppliers, which makes it hard to be confident about getting the best value out
of the deal.
On the other hand, he is leery of depending on a small
firm, and Red Hat aside, there aren't that many large, economically hard firms
in open source like Oracle, SAP, and Microsoft. Smaller firms often offer the
greatest innovation, but there is a risk in agreeing to a significant deal with
a smaller player.
"There's a huge dependency for a large organization using a
small organization. [You need] to be mindful of the risk that they can't handle
the scale and complexity, or that the product may need adaptation to work with
our infrastructure," said Creese.
I've heard this argue before. Open source is cheaper in
gaining costs not easy to support over the long run. Part of it is FOSS's DIY
ethos, and bless you guys for being able to debug and recompile a complete app
or distro of Linux, but not everyone is that smart.
The extra problem is the lack of support from vendors or
third parties. IBM has done what no one else has the power to do. 20 after Linus
first tossed his creation on the Internet for all to use, we still don't have an
open source equivalent to Microsoft or Oracle. Don't say that's a good thing
because that's only seeing it from one side. Business users will demand support
levels that FOSS vendors can't provide. That's why we have yet to see an open
source Oracle.
The part that saddens me is that reading Creese's interview
makes it clear he has more of a clue about technology than pretty much anyone we
have in office on this side of the pond.
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