C2040-925 Installing and Configuring IBM Lotus Notes and Domino 8.5

Test information:
Number of questions: 54
Time allowed in minutes: 75
Required passing score: 74%
Languages: English, Japanese

Exam 925: Installing and Configuring IBM Lotus Notes and Domino 8.5

Description: Covers Lotus Notes Domino 8.5 material as it relates to these competency areas:
Defining and Managing Policies
Install and Configure
Mail
Manage and Maintain
Managing Servers
Platform Support
Security

Defining and Managing Policies
Configure mail policy settings
Configuring policies
custom password
defining
desktop locking
desktop policy
policy synopsis
productivity policy
security policy
Utilizing custom password policies
Configuring the Roaming User Policy settings
Creating policies
archiving

Install and Configure
Configuring AutoSave features
Configuring Directory Links
Configuring Directory Services
Condensed Directory Catalogs
LDAP services
Configuring Domino Clustering
Configuring Domino Web Servers
Configuring network compression
Configuring roaming users
considering space planning requirements
Configuring the Room and Resource Manager
Configuring Transaction Logging
Configuring User ID Recovery
Creating Dynamic Policies
Identify the architecture and key components of the Lotus Notes and Lotus Domino environments
Implementing Lotus Traveler
Installing Notes clients
multi-user clients
Installing the Notes server client installer
Preventing simple search
Registration
Certifiers
Groups
Organizational Units
Organizations
Understanding authentication-only directory services

Mail
Configuring
Inbox Maintenance
iNotes
Mail Journaling
Message Recall functionality
outbound SMTP relay authentication
Reverse Path Settings
RSS feed enabled mailfiles
the Out of Office enhancements in the client
the Out of Office server service
Creating Domino (Notes) Named Networks
Defining Mail Routing Protocols
Defining supported message formats
Planning for and Expanding Mail Topologies
Setting up message disclaimers
Understanding Mail Management enhancements
Understanding Message Recall functionality

Manage and Maintain
Configuring the Domino Console
Configuring the prevention of incorrect system time changes
Configuring the Server Controller
Setting administrative preferences
Understanding Directory Assistance enhancements
Understanding Directory Services\Directory Assistance
Understanding the Administration Process
Understanding the Domino Administrator UI

Managing Servers
Configuring Send to IBM feature
Configuring Web Administration Bookmarks
Understanding Domino server console commands
Understanding the server controller
Upgrading Domino Servers to version 8.5

Platform Support
Defining Domino attributes
Certifier Documents
Configuration Documents
Connection Documents
Group Documents
Messaging
Person Documents

Security
Configuring Message Recall security
Defining Security Fields
Deploying Lotus Traveler security features
Implementing Shared Login
Understanding and Configuring the Access Control List (ACL)
Understanding database Access Control Lists
Understanding password protection for Notes and Domino id files

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IBM Certified Advanced Application Developer - Lotus Notes and Domino 8.5

Job Role Description / Target Audience
This certification is for experienced Notes Domino 8.5 application developers who can demonstrate competency in building and maintaining Domino 8.5 applications with LotusScript, JavaScript, or Web Services, or can build and deploy composite applications with Notes Domino 8.5.

Recommended Prerequisite Skills
The IBM Certified Advanced Application Developer - Lotus Notes Domino 8.5 should be able to demonstrate the skills required to effectively build and maintain Domino 8.5 applications with the application of commensurate knowledge and skills in one of three areas : LotusScript, JavaScript, or Web Services or effectively build and deploy Composite Applications with Notes Domino 8.5.

LotusScript Knowledge and Skill Areas :
Programming Concepts
Application Architecture and Performance competencies
Back-end LotusScript Competencies
User Interface Competencies

JavaScript Knowledge and Skill Areas:
Core JavaScript Skills
Use JavaScipt in Documents and Forms
Use JavaScript in Navigation and the User Interface
Use JavaScript in Notes/Domino Input
Use JavaScript in Notes/Domino Processing and Validation
Use JavaScript in the Notes/Domino Environment

Web Services Knowledge and Skill Areas:
Web services design and architecture
Web services in Domino Designer
Role of WSDL file in a Web service
Role of SOAP in a Web service
Web services using LotusScript

Composite Applications Knowledge and Skill Areas:
Composite Applications design and architecture
Building Composite Applications for Lotus Notes
Deploying Composite Applications in Notes/Domino

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IBM Certified System Administrator - Lotus Notes and Domino 8.5

Job Role Description / Target Audience
This certification is for experienced Domino 8 system administrators or system administrators new to Domino and who need to plan, install, set up, and manage Lotus Domino 8.5 servers and users. The IBM Certified System Administrator - Lotus Notes Domino 8.5 should be able to perform the tasks associated with the IBM Certified Associate System Administrator - Lotus Notes and Domino 8.5 and also demonstrate skills associated with growth in expanding a Domino infrastructure through such areas as clustering, expanded monitoring configurations and replication/mail routing topologies, etc.

Recommended Prerequisite Skills
- Installation and configuration
- Mail and messaging
- Management and maintenance
- Utilizing Domino Attachment and Object Service
- Management of servers
- Defining Domino attributes
- Implementing Lotus Traveler
- Understanding, configuring, and managing security, including deploying implementing, and managing the ID Vault

---

QUESTION 1
Which of the following are optional advanced services that must be enabled manually when first
configuring and installing the Domino server?

A. SMTP server
B. Agent Manager
C. Calendar Connector
D. DOLS (Domino Off-Line Services)

Answer: A

Explanation:

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QUESTION 2
In order to create a Domino cluster, which rights are required for you to have to the Domino
Directory?

A. Editor access rights and ClusterModifier role
B. Reader access rights and ServerWriter and ServerManager roles
C. Designer access rights and ClusterCreator and ClusterModifier roles
D. Author access and Delete Documents rights and the ServerModifier and ServerCreator roles

Answer: D

Explanation:

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QUESTION 3
Jose set up Web authentication using primary and secondary directories. Which one of the
following describes the order in which he set up directories to be searched?

A. Domino primary directory, then Domino secondary directories. This is the only option available.
B. Domino primary directory, then either Domino or LDAP secondary directories. The
administrator can specify the order of secondary searches.
C. LDAP primary directory, then LDAP secondary directory, and then Domino secondary
directories. This is the order in which secondary searches must be made.
D. Domino primary directory, then Domino secondary directory, and then LDAP secondary
directories. This is the order in which secondary searches must be made.

Answer: B

Explanation:

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QUESTION 4
A Notes mail message is sent by Miguel to an Internet address through an adjacent Domino
domain over NRPC that then sends mail to the Internet over SMTP. Miguel is now attempting to
recall the mail message. Which of the following will be the result of his attempt?

A. He will receive an email that he cannot recall the email message
B. He will immediately receive a prompt that the message is not enabled for message recall
C. He will receive a message from the Internet recipients mail server that the message cannot be
recalled
D. He will successfully recall the message if it is allowed in the server configuration and enabled in
his user policy

Answer: A

Explanation:

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QUESTION 5
In order for Peggy to establish alternate message recall settings on a per server basis, which of
the following is the best solution?

A. Configure the message recall settings in an organization level policy
B. Configure the message recall settings in each server's notes.ini file
C. Configure the message recall settings in each server configuration document
D. Configure the message recall settings in explicit policies and manually apply to users

Answer: C

Explanation:

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C2040-434 IBM Connections Docs 1.0.7 Administration

Test information:
Number of questions: 41
Time allowed in minutes: 90
Required passing score: 71%
Languages: English

Related certifications:
IBM Certified System Administration - Connections Docs 1.0.7

Section 1: IBM Connections Docs Deployment Planning (29%)
Configure an HA environment for IBM Connections Docs
Understand networking protocols and connecting between various systems
Identify deployment topology
Understand IBM Connections Docs components
Understand the share directories
Understand system requirements and required packages
Understand pre-installation tasks
Understand single sign-on
Install IBM WebSphere Application Server
Configure security in IBM WebSphere Application Server

Section 2: IBM Connections Docs Installation (22%)
Install IBM Connections Docs help including help for IBM Connections Content Manager integration
Configure Microsoft Windows server for Conversion
Verify installation result including Sanity check
Configure NFS and CIFS
Install CMIS for IBM Connections Docs integration with IBM FileNet/IBM Connections Content Manager
Use GUI installer
Setup IBM Connections Docs using script-based Installer
Create databases
Upgrade to IBM Connections Docs 1.0.7

Section 3: Administration and Use of IBM Connections Docs (24%)
Understand the Save vs. Publish version differences
Understand Version control
Understand access controls for documents
Tune conversion performance for File Viewer and IBM Connections Docs
Co-edit a file
Work with Documents, Spreadsheets and Presentations
Setup entitlement for IBM Connections Docs and Viewer
Understand IBM Connections Docs configuration files

Section 4: Integration (9%)
Integrate IBM Connections Docs with IBM Connections Files
Integrate IBM Connections Docs with IBM Connections Content Manager
Integrate IBM Connections Docs with IBM FileNet
Understand IBM Sametime integration

Section 5: Troubleshooting (16%)
Understand troubleshooting techniques for various IBM Connections Docs applications (i.e. viewer, editor,...)
Troubleshoot shared data
Troubleshoot IBM Connections Content Manager
Troubleshoot IBM Connections
Understand IBM WebSphere Application Server logging

IBM Certified System Administration - Connections Docs 1.0.7

Job Role Description / Target Audience
This intermediate-level certification is intended for system administrators who plan for and perform the installation, configuration and day-to-day tasks associated with ensuring the smooth and efficient operation of an IBM Connections Docs 1.0.7 environment. This includes tasks associated with:

IBM Connections Docs Deployment Planning
IBM Connections Docs Installation
Administration and Use of IBM Connections Docs
Integration
Troubleshooting

This administrator is generally self-sufficient and is able to perform most of the tasks involved in the role with limited assistance from peers, product documentation and vendor support services.

Recommended Prerequisite Skills
The prerequisite knowledge and skills one needs before beginning to prepare for this job role certification include:

A working knowledge of IBM Connections 5.0 system administration, including installation, configuration, and administration of a Connection 5.0 environment
A working knowledge of IBM WebSphere Application Server, including but not limited to: the Integrated Solutions Console and wsadmin commands.
An understanding of the relationships between IBM Connections 5.0, WebSphere Application Server, IBM Connections Content Manager, IBM FileNet, IBM Sametime and LDAP.
A working knowledge of IBM HTTP Server.
A working knowledge of database software and architecture.
A working knowledge of networking protocols, including but not limited to NFS and CIFS.

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C2040-432 IBM Connections 5.0 Fundamentals

Test information:
Number of questions: 60
Time allowed in minutes: 90
Required passing score: 71%
Languages: English, Japanese

Related certifications:
IBM Certified Associate - Connections 5.0

Section 1: Features and Functions (43%)
Understand basics of IBM Cognos and IBM Connections Content Manager
Explain limits of functionalities available to external users
Understand entitlements
Understand the architecture of the Visitor Model
Understand how to search for people in the directory
Understand how to work with colleagues
Understand and navigate Communities
Understand how to work with business cards
Understand how to work with Files
Understand how to work with Activities
Understand how to manage membership of a Community
Understand how to work with Blogs
Understand how to work with Ideation blogs
Understand how to work with Wikis
Understand how to work with Bookmarks
Understand how to work with Forums
Understand how to work with Surveys
Understand how Search works
Understand how to update Profiles
Discuss mobile functionality
Understand which security features are supported
Understand how to work with Activity Streams
Understand how to work with moderation
Understand IBM Cognos metrics usage

Section 2: Administration (11%)
Understand basic monitoring of IBM Connections and its components
Understand administration using wsadmin vs administration using the GUI
Define how to set up External Users
Work with basic administration of IBM Cognos and IBM Connections Content Manager
Outline how to work with LDAP and sync with Profiles
Understand file and library management
Understand how IBM Connections uses IBM Tivoli Directory Integrator

Section 3: Installation and Configuration (16%)
Understand small, medium and large deployment architecture and infrastructure requirements
Understand how to perform configuration using wsadmin
Configure Security, single sign-on
Configure IBM Forms Experience Builder to work with IBM Connections
Explain pre-requisites, hardware and software supported
Understand the basics on installing IBM Cognos and IBM Connections Content Manager
Understand how to configure IBM File Viewer
Understand basic moderation configuration
Understand the basics of migration and updates
Understand the basics of mobile configuration

Section 4: Customization and Integration (18%)
Understand integration capabilities with other products
Describe extending of IBM Connections Profiles, Communities and Homepage with iWidgets
Understand the capabilities of the IBM Connections API and SPI
Describe how and what can be customized in IBM Connections
Explain how FileSync and plugins work with IBM Connections
Understand the requirements for IBM Sametime presence awareness
Understand how to work with mail environments that can be integrated with IBM Connections

Section 5: Troubleshooting (12%)
Troubleshoot basic LDAP issues
Troubleshoot basic IBM Cognos issues
Troubleshoot basic IBM Connections Content Manager issues
Understand what each of the log files represent and what can be found there
Troubleshoot Search problems
Identify basic key performance indicators on each of the IBM Connections components
Understand basic configurations within the IBM WebSphere Integrated Solutions Console
Understand basic client-side troubleshooting
IBM Certified Associate - Connections 5.0

Job Role Description / Target Audience
An IBM Certified Associate - Connections 5.0 is an individual with entry-level knowledge and experience with IBM Connections. This individual is knowledgeable about the fundamental concepts of this product through either hands-on experience or formal and informal education. The associate should have an in-depth knowledge of the basic to intermediate tasks required in day-to-day use of this product. This includes the following key areas of competency:

Features and Functions
Administration
Installation and Configuration
Customization and Integration
Troubleshooting

Prerequisite skills required:
Working knowledge of IBM WebSphere Application Server, IBM Tivoli Directory Integrator, and IBM HTTP Server
Basic knowledge of IBM Cognos and IBM FileNet
Working knowledge of client-side browser technologies
Working knowledge of OS, networking, and firewall concepts
Basic knowledge of security (SSL, data encryption)
Basic knowledge of supported database software
Basic knowledge of protocols including HTTP and LDAP
Basic knowledge of problem determination

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C2040-426 IBM Connections 5.0 Administration

Test information:
Number of questions: 53
Time allowed in minutes: 90
Required passing score: 72%
Languages: English

Related certifications:
IBM Certified System Administrator - Connections 5.0

Exam 426: IBM Connections 5.0 Administration

Exam Type: Multiple Choice
Section 1: Planning an IBM Connections Deployment (14%)

Configure a basic HA environment (IBM WebSphere Application Server and Connections (Business Application Layer), HTTP (Presentation Layer))

Describe pre-installation tasks

Describe Migration tasks and tools

Understand features (activities, blogs, wikis, and etc.)

Understand performance considerations

Understand the concepts of disaster recovery

Understand a complete IBM Connections 5.0 architecture

Understand where the IBM Connections data is stored


Section 2: Installing IBM Connections (14%)


Configure security (federated repositories)

Install Connections (include silent install tasks) and fixes

Install IBM Cognos

Install IBM Connections Content Manager

Install IBM WebSphere Application Server and fixpacks

Perform migration from IBM Connections 4.5

Use wizards (dbwizard and population wizard)


Section 3: Configuring IBM Connections (16%)


Configure Ajax Proxy

Configure IBM Cognos

Configure IBM Connections Content Manager

Customize profiles and themes and understand customization guidelines

Configure search

Enable/modify features such as moderation and notifications

Install and configure the IBM HTTP Server

Understand and configure External communities


Section 4: Security (14%)


Configure SSL

Enable external user access

Understand and configure basic IBM security options

Understand and enable SSO

Understand Mobile security configuration and options

Work with application security


Section 5: Troubleshooting and Maintenance (14%)


Manage and upgrade databases

Perform system maintenance

Troubleshoot IBM Cognos

Troubleshoot IBM Connections Content Manager

Understand the login process

Understand the IBM WebSphere Application Server logs


Section 6: Administration (18%)


Administer IBM Connections services, activities, blogs etc

Backup and restore IBM Connections

Manage Community trash

Manage users

Move Communities with the "reparenting" command

Understand Search Index

Understand user synchronization

Work with the wsadmin command

Work with key IBM Connections configuration files


Section 7: Extended Features and Integration (9%)


Enable IBM Connections Mail

Understand administration of Metrics reports in IBM Connections

Understand and Enable IBM Sametime integration

Understand how to deploy IBM Forms Experience Builder within IBM Connections for surveys and polls

IBM Certified System Administrator - Connections 5.0
This intermediate-level certification is intended for system administrators who plan for and perform the installation, configuration and day-to-day tasks associated with ensuring the smooth and efficient operation of an IBM Connections 5.0 environment. This includes tasks associated with:

Architecture
Installation and Migration
Security
General Administration
Configuration and Customization
Integration
Troubleshooting

This administrator is generally self-sufficient and is able to perform most of the tasks involved in the role with limited assistance from peers, product documentation and vendor support services.

Recommended Prerequisite Skills
The prerequisite knowledge and skills one needs before beginning to prepare for this job role certification include:

A working knowledge of IBM WebSphere Application Server, including but not limited to: the Integrated Solutions Console and wsadmin commands.
An understanding of the relationships between IBM Connections 5.0, WebSphere Application Server, IBM Tivoli Directory Integrator, and LDAP.
A working knowledge of database software and architecture.
A basic understanding of how Connections 5.0 may integrate with other products (e.g., IBM Sametime, IBM Notes, IBM Domino, IBM WebSphere Portal).
A working knowledge of security protocols, including but not limited to securing web applications with SSL.

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C2040-410 IBM Notes and Domino 9.0 Social Edition Application Development B

Test information:
Number of questions: 58
Time allowed in minutes: 90
Required passing score: 65%
Languages: English, Japanese

Exam 409: IBM Notes and Domino 9.0 Social Edition Application Development A

Exam Type: Multiple Choice
Description: Covers IBM Notes and Domino 9.0 Social Edition material as it relates to these competency areas:

Extension Library
Use tree nodes and navigator controls
Work with the Application Layout Control
Work with the Data View Control
Work with the Dialog Controls
Work with the Dynamic Content Controls
Work with the Dynamic View Panel Control
Work with the Form Table Control
Work with the In-Place Form Control
Work with the Rest Service Control
Work with the Mobile Controls
Use the Dojo Form Input Controls and Effects

Programming
Create and update calendar events with the Calendar Classes
Sending mail messages
Understand base syntax of Formula Language
Understand the Java Domino classes
Understand server-side JavaScript Domino classes
Understand base syntax of IBM LotusScript
Understand compute with form
Understand data types
Understand DXL
Understand Java Heap
Understand thread safety
Use scoped variables
Use URL commands for web applications
Utilize HTML and attributes
Work with @Commands
Work with @Functions
Work with MIME entities

XPages
Work with custom controls
Define data sources and data binding
Design an XPage
Work with XPages Source Editor
Include resources on an XPage
Work with multiple data sources in XPages and custom controls
Run an existing agent and Web Query Save Agents from an XPage
Understand control properties
Understand editable areas and facets
Understand JSF lifecycle
Understand Partial Refresh
Use core and container controls
Use the All Properties on any control
Validate an XPage and error message controls
Work with event handlers in XPages
Work with expression language
Work with server-side XPages global objects and classes
Work with the XSP client-side object
Work with XPiNC
Work with the XPage application configuration files
Implement a Managed Bean

IBM Certified Advanced System Administrator - Notes and Domino 9.0
Job Role Description / Target Audience
This certification is for experienced IBM Domino system administrators who need to plan, install, set up, and manage IBM Domino 9.0 Social Edition servers and users. The IBM Certified Advanced System Administrator - Notes and Domino 9.0 should be able to demonstrate skills associated with growth in expanding a Domino infrastructure through such areas as clustering, expanded monitoring configurations and replication/mail routing topologies. Additionally, the certified individual should understand integration points with other IBM products and have an understanding of OpenSocial standards.

Key areas of focus:
Installation
Administration
Networking and Integration
Security
Replication
Messaging
User Management

While the System Administration electives required to qualify for Advanced level certification are still in development, with the release of the Notes and Domino 9.0 certifications, the program is recognizing those System Administrators who also have experience in Application Development. These individuals can attain advanced level certification in System Administration by passing one or more of the Application Development 9.0 exams.

Recommended Prerequisite Skills
Basic troubleshooting skills
Understanding of messaging concepts and architecture
Basic knowledge of IBM Connections, OpenSocial standards
Understanding of composite applications
Basic knowledge of IBM WebSphere Application Server
Basic networking skills
Working knowledge of security concepts compatible with the Domino platform
Working knowledge web application and directory servers

In addition to the above System Administration skills, individuals who have proven their proficiency in IBM Notes and Domino 9.0 Application Development by passing either of the core Application Development tests or achieving certification in Application Development will qualify for this Advanced level System Administrator certification.

IBM Certified Application Developer - Notes and Domino 9.0
This certification is for IBM Notes and Domino application developers who will be using Domino Designer 9.0. The individual seeking certification will need a deep understanding of Notes and Domino architectural concepts and the use of complex functions and features, including XPages, CSS, XML and JavaScript.

Key areas of focus:
Application Architecture
Application Debugging
Application Design Elements
Application Performance
Extension Library
IBM Domino Designer and Eclipse
Integrating External Data
Programming
Security Features
User Management
XPages

Recommended Prerequisite Skills
build and modify single and multi-database applications
build IBM Domino 9.0 applications that are Web-enabled
employ advanced formula techniques
employ methods for accessing data sources (Domino and non-Domino)
employ workflow functionality used to route documents
employ XPages functionality
implement security requirements

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QUESTION 1
Which control, used to dynamically switch content, includes support to code the Dynamic Content
display using a Simple Action, client-side or server-side JavaScript?

A. Switch
B. Dynamic Content
C. Multi-image Output
D. Dynamic View Panel

Answer: B

Explanation:

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QUESTION 2
When he saved this mobile XPage John received a compile-time error indicating a required
property for the <xe:singlePageApp> control is not present.



What property and value must John add to the <xe:singlePageApp> start tag to correct this error?

A. startAppPage="appPage1"
B. startAppPage="startPage"
C. selectedPageName="appPage1"
D. selectedPageName="startPage"

Answer: D

Explanation:

---

QUESTION 3
Which statement is true about the Application Layout control?

A. The Application Layout control provides a consistent interface when added directly to each
XPage in an application.
B. To render properly, the Application Layout control must implement one of the oneuiv2.1 themes
or a theme that extends a oneuiv2.1 theme.
C. The Application Layout control includes a total of three facet areas for adding content (left,
center and right columns) and three bar areas foricons, titles, links and drop down menus.
D. When the Application Layout control is enabled for an application each XPage will include a left,
center and right column area with the samedimensions to provide a consistent user interface
across the application.

Answer: B

Explanation:

---

QUESTION 4
John added a Dynamic View Panel to the CustomersViews XPage to switch display to any one of
several views in the Customers application. He set the pageName property to the
CustomerDocument XPage to identify the XPage to open when a customer name is selected from
the displayed view in the Dynamic View Panel control. What must John do to have the selected
customer document open in read mode on the CustomerDocument XPage?

A. For the Dynamic View Panel, set the openDocAsReadonly to "true".
B. Nothing. The selected document in a Dynamic View Panel will by default open in read mode.
C. For the Domino Document data source on the CustomerDocument XPage set the
openDocAsReadonly to "true".
D. Code the onColumnClick event of the Dynamic View Panel control with the Open Page simple
action and set the target property to"openDocument".

Answer: D

Explanation:

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C2040-400 Foundations of IBM Social Business Architecture V1

Test information:
Number of questions: 55
Time allowed in minutes: 90
Required passing score: 64%
Languages: English

Related certifications:
IBM Certified Solution Advisor - Social Business V1

This exam covers the following products and versions: IBM Connections 5.0, IBM Sametime 9.0, IBM Connections Docs 1.0.6, and IBM WebSphere Portal 8.5.

Study Guide for the certification test.

Below are the high level objectives for this exam. We recommend reviewing the Study Guide for more detailed information on the test objectives to provide a better idea of the content which will be covered on the exam.

Section 1: Products and Capabilities (27%)
Understand how IBM Connections can be applied to Social Business Use Cases
Understand how IBM Mail Next or Connections Mail can be applied to Social Business Use Cases
Understand how IBM Docs can be applied to Social Business Use Cases
Understand how IBM Sametime can be applied to Social Business Use Cases
Understand how IBM WebSphere Portal can be applied to Social Business Use Cases
Understand the Social Capabilities that Drive Human Interactions
Explain document management in IBM Connections
Understand level of available customizations of IBM Connections, IBM WebSphere Portal
Understand IBM Connections features
Understand how to implement Exceptional Digital Experiences using IBM Social Products
Understand and describe the key differences between Connections in the browser and Connections on mobile
Explain differences between instant messaging, Mail, and other similar technologies
Understand how to gain insights from customers and site visitors using reporting and analytics
Define end user definition of "files" as it relates to Social business

Section 2: Integration Points and Architecture (27%)
Articulate the architectural decisions that need to be made in order to implement the Social Business Architecture
Understand resource requirements regarding installation, configuration and customization process
Understand Social Business security concerns in enterprise environment
Explain how Social network platform can integrate into existing client environment
Understand the basic small-medium-large infrastructure requirement options of IBM Connections
Explain integration capabilities of the various IBM solutions
Understand Open Social API and how it fits into overall Social Architecture
Understand integration with non-IBM products
Understand differences between internal systems, intranet, extranet solutions
Identify differences between systems of record and systems of engagement
Understand the different social integration points

Section 3: Benefits, Patterns, and Use Cases (16%)
Describe the differences between a people-centric, a document-centric and a community-centric approach
Define appropriate social business use cases
Understand the difference between social collaboration, communication and content
Explain how Social Business improves business outcomes
Explain how Social Business improves business outcomes
Measure the impact and usage of social business using metrics and network analysis
Understand key concerns/concepts around mobility
Understand Social Business patterns

Section 4: Adoption and Governance (22%)
Understand key roles in the adoption, strategy, and governance planning
Explain how to improve employee/team collaboration using Social Business platform features
Describe how social communication fits into a comprehensive communication strategy
Describe the impacts of a social business solution on internal versus external usage
Understand the methods of social business adoption
Understand how mobile and mobility affects adoption
Articulate Social Business Roadmap along with different phases of adoption
Understand the role of Gamification in Social Business
Understand how to meet business needs regarding compliance, legal, and privacy
Create and refine governance model around social business
Understand best practices for social business success

Section 5: Social Business Maturity Model (7%)
Understand the difference of Social Business and Social Media
Describe how Social Business solutions fit together into a cohesive collaboration platform
Establish business value that Social Business brings to an enterprise from both an internal and external perspective
Understand and adapt to cultural differences among organizations
Understand the needs of various industries and how social can benefit them differently

IBM Certified Solution Advisor - Social Business V1

Job Role Description / Target Audience
An IBM Certified Solution Advisor - Social Business V1 is a person who can clearly explain the benefits and underlying concepts of Social Business. This person can also demonstrate how the IBM Social Business offerings helps customers realize these benefits.

Key areas of competency include:
Products and Capabilities
Integration Points and Architecture
Benefits, Patterns, and Use Cases
Adoption and Governance
Social Business Maturity Model

Recommended Prerequisite Skills

The following qualifications are requirements for success:
Working knowledge of Social Business design principles
Working knowledge of Social Business architectures, solutions, and processes
Working knowledge of Social Business maturity models and adoption models
Working knowledge of the IBM Social Business Reference Architecture
Working knowledge of the IBM Social Business offerings
Working knowledge of the role of corporate and information governance, and security on Social Business architecture
Working knowledge of the features of the products contained in the Social Business Reference Architecture

Requirements
This certification requires 1 test(s).

Test(s) required:
Click on the link(s) below to see test details, test objectives, suggested training and sample tests.

Test C2040-400 - Foundations of IBM Social Business Architecture V1

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C2040-390 IBM Social Business Solution Architect V1

Test information:
Number of questions: 58
Time allowed in minutes: 90
Required passing score: 72%
Languages: English

Related certifications:
IBM Certified Solution Architect - Social Business V1

Below are the high level objectives for this exam. We recommend reviewing the Study Guide for more detailed information on the test objectives to provide a better idea of the content which will be covered on the exam.

Section 1: Deployment Models and Requirements (25%)
Demonstrate knowledge of concepts relating to migration and available migration options
Identify and explain the components of the Social Business Reference Architecture
Identify the architecture components that are required for hybrid cloud connectivity
Design a highly-available infrastructure accessible both internally and externally.
Determine the proper deployment option(s) for the customer�s environment taking into consideration Security Model, Content Management, Compliance, and Data Privacy
Demonstrate knowledge of responsive web design
Demonstrate knowledge of key concerns/concepts around access, both internal and external.

Section 2: Successful Adoption Strategies and Governance (26%)
Explain how a social business architecture can impact the adoption of a social business platform.
Develop an adoption strategy
Develop a communication strategy
Determine when to use third-party social applications to provide business value in solutions.
Explain how applying social content analytics can drive or hinder behavioral change
Identify architectural features that can address industry-, government-, and country-specific compliance requirements.
Determine ways to address common blockers/objections for adoption.

Section 3: Security (15%)
Design login security to last throughout expected user life-cycle
Distinguish security controls between cloud SaaS solutions and on-premises solutions
Design aspects of security.

Section 4: Integration Points and Architecture (18%)
Demonstrate knowledge of how existing technologies should integrate into the social framework and platforms.
Design social integration into existing business tools and interfaces.
Demonstrate knowledge of Social Collaboration integration patterns for Digital Experience
Design Enterprise Content Management repository architecture for use with other business processes

Section 5: Products, Capabilities, and Use Cases (15%)
Determine techniques to create custom, socially-enabled applications
Demonstrate how a line of business (example: Marketing) can manage a Digital Experience platform with minimal IT involvement.
Determine the appropriate capabilities and design a solution that supports the Social Business Patterns.
Demonstrate how mapping IBM Social offerings to current customer business drivers can deliver successful outcomes.
An IBM Certified Solution Architect - Social Business V1 is a person who can design and apply the underlying concepts of Social Business. This person can architect a complete IBM Social Business solution and can identify integration points with existing products and solutions. Additionally, the Solution Architect should be able to identify business value and promote adoption strategies.

Key areas of competency include:
Deployment Models and Requirements
Successful Adoption Strategies and Governance
Security
Integration Points and Architecture
Products, Capabilities and Use Cases

Recommended Prerequisite Skills

The following qualifications are requirements for success:
Working knowledge of web technologies
Working knowledge of security products
Advanced knowledge of IBM Social product capabilities
Working knowledge of high availability concepts and cloud technologies
Working knowledge of third-party social business applications
Working knowledge of social business concepts

Requirements
This certification requires 1 test(s).

Test(s) required:

Test C2040-390 - IBM Social Business Solution Architect V1

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